FAST & FRESH DELIVERY:
- All cookies are baked to order and shipped within 1 business day! That means maximum freshness for you and your loved ones.
- Flat-rate shipping to anywhere in the US for just $11.95.
- Enjoy your cookies in 1-2 business days! East Tennessee receives orders next day!
HERE'S HOW IT WORKS:
- Orders received by midnight Monday-Wednesday: Ship the following business day via UPS or FedEx.
- Orders received Thursday-Sunday: Ship the following Monday.
- Shipping & tracking info: Sent via email once your order processes.
- Local pickup: Available Monday-Saturday, during normal store hours. You'll be notified when your order is ready
PLEASE NOTE:
- Make sure you enter the correct shipping address, as our cookies are perishable. Reshipments due to incorrect addresses will incur additional fees.
- We are not responsible for delays caused by carriers.
- Have questions or special requests? Email us at info@kookycookie.com
REFUND POLICY:
All sales are final. We do not offer refunds or cancellations.